A good way to kick off your e-service project is to set up a simple 'feedback' form. Asking for feedback from visitors to your site is one of the best ways to obtain suggestions about improving your merchandise—and an online survey is a fast, convenient and inexpensive method to gather information, including:
Ø What do your customers and prospects want to buy?
Ø How do they like your current product or service?
Ø How would they improve it?
Ø What do they think of your competition?
Always respond quickly with a 'thank-you' email for their participation. This helps create a bond that keeps customers and converts prospects.
http://howtoproducts-xl.com
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment