Tuesday, June 20, 2006

Creating Your Own Distinctive Style in Business

Few if any of us are as talented as the Saatchis but that is no reason why we should not examine how we currently conduct business to determine whether there are areas we could revitalize by adding a touch of style to our approach. Here are some aspects you might consider worthy of review.

Ø Marketing - Do you continue to use the same marketing methods year in, year out? Look around, see what's fresh, and try something new. If you use an advertising agency, spring a surprise now and then by asking them to re-pitch in competition with other agencies. That will be enough to sharpen their style and in the process provide you with a range of disparate approaches.

Ø Sales and distribution - Could your sales policy do with a spring clean and are you up to snuff on the changing patterns in distribution? Sometimes staying in the comfort zone can cost you dearly. Put your style to work and discover areas of opportunity you may be currently missing out on.

Ø Presentation - If your business involves presentation and demonstration, could you improve on performance by adding a little style to the proceedings? Think about it. There are lots of good books and tapes available to help you add zing and zest to your technique.

Ø Buying - Does your buying policy revolve exclusively around automatic knee jerk reactions to diminishing stock levels? Have you been out and about recently to see what's new on offer? When did you last consider adding new lines of merchandise, perhaps on a sale or return basis? Press the style button and get cracking.

Ø Customer service - Inject some style into your service strategy by being bold enough to ask customers what they really want from you. The famous bandleader Joe Loss always knew exactly what his customers wanted. On tours around provincial dance halls and when his musicians were taking a break, Joe forswore the coffee and elected instead to mingle and talk with the patrons, assessing their disparate tastes in popular music. That is why is the Joe Loss Ballroom Orchestra topped the polls from the 1930s through to the end of the 1970s.

Ø Collecting dues - Style in debt collection? You bet there is. If you struggle to get the cash in on time, investigate your options on alternative ways to collect outstanding dues.

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